Positive feedback should include both praise and constructive criticism. Employees need and want both in order to meet job expectations, learn new skills and feel appreciated.

Employees who work in an environment that provides positive feedback are more likely to report feeling satisfied in their job and tend to stay and grow in your business.

When I started practicing at The Dairy Authority 15 years ago, heifers were viewed as an asset to dairies, and bankers liked seeing a lot of them on the balance sheet.